Terms of service

Last Updated: August 22, 2026

Welcome to Glowbrush. These Terms of Service govern your access to and use of glowbrush.sbs, including purchases made through our online store.

By accessing our website or purchasing from Glowbrush, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Glowbrush

Glowbrush is an online retailer offering makeup brushes, beauty tools, accessories, and related products.

Glowbrush was established in 2023.

Our contact information is:

Glowbrush
206 Oswego St Apt 402
Victoria, BC V8V 2B3
Canada

Email: support@glowbrush.sbs
Phone: +1 (780) 340-7562

2. Online Store Terms

By using our website, you confirm that you have the legal capacity to enter into a binding agreement or are using the website with the authorization required under applicable law.

You may not use our products, website, or services for unlawful purposes or in violation of applicable laws and regulations.

3. Product Information

We make reasonable efforts to present product descriptions, specifications, photographs, colors, and other information as accurately as possible.

However, the appearance of colors and other visual characteristics may vary depending on your screen, device, lighting, and display settings.

Minor variations that do not materially affect the intended function of a product may occur.

4. Prices

Product prices are displayed on our website and may change from time to time.

We reserve the right to change prices, promotions, discounts, and product availability without prior notice, subject to applicable law.

The price applicable to your purchase is generally the price displayed and confirmed at checkout when your order is submitted.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where legally permitted, to refuse or cancel orders for legitimate reasons, including suspected fraud, payment authorization issues, obvious pricing errors, product unavailability, or incorrect customer information.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

6. Payment

Customers must provide accurate and complete payment and billing information.

Payments are processed through the payment methods made available at checkout. Your use of a third-party payment provider may also be subject to that provider's terms and policies.

7. Shipping and Delivery

Glowbrush offers free worldwide shipping on eligible orders.

Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are not guarantees and may be affected by destination, customs processing, carrier operations, severe weather, holidays, or circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

8. Returns and Refunds

Glowbrush offers eligible customers a 30-day return and refund period in accordance with our Return & Refund Policy.

Approved eligible returns under our standard policy are free.

Additional conditions may apply to opened or used personal-use beauty products for hygiene and safety reasons, subject to applicable consumer laws.

9. Accuracy of Information

We aim to keep the information on our website accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur.

Where permitted by law, we may correct errors, update information, or cancel affected orders when necessary.

10. Intellectual Property

Unless otherwise stated, content made available through the Glowbrush website—including branding, graphics, written content, design elements, and original materials—is owned by or licensed to Glowbrush and is protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, modify, or commercially exploit protected content without authorization.

11. Prohibited Uses

You may not use our website:

For unlawful or fraudulent activities;
To violate intellectual property rights;
To transmit malware or malicious code;
To interfere with website security or operation;
To collect information about others unlawfully;
To impersonate another person or entity; or
To engage in conduct prohibited by applicable law.

12. Third-Party Services

Our website may use or provide access to third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

We are not responsible for third-party websites or services except to the extent required by applicable law.

13. Disclaimer

We endeavor to provide reliable products and services. However, except for warranties or rights that cannot legally be excluded, our website and services are provided subject to applicable limitations and conditions.

Nothing in these Terms excludes any statutory warranty, guarantee, or consumer right that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Glowbrush will not be liable for indirect, incidental, special, or consequential losses resulting from use of the website or products where such liability may lawfully be limited.

This provision does not exclude liability that cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify Glowbrush against claims or losses arising directly from your unlawful use of the website or material violation of these Terms.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal obligations.

The latest version will be published on our website with an updated revision date.

18. Governing Law

These Terms are governed by applicable laws of British Columbia and Canada, without limiting mandatory consumer rights that may apply to customers in other jurisdictions.